Southshore Donuts and Grill, New Orleans LA

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Friday 2nd October 2026 4:19 pm

Reviews

• I have to start by saying we not only order from Southshore regularly but we also send loads of customers there, and until today we had never had an issue. Today was literally the worst experience I have ever encountered in regards to customer service. First we called to place the order as we always do, and upon calling was put on hold for 20 minutes, which I understood as they may have been busy. After a lady returned to take our order she decided after I placed the first meal in our order of five that she was not interested. Not only did she inform me that they don't take orders of more then 1 meal over the phone (which I have never heard of in my life, nor has it ever been an issue previously) she then told me we had to come in and place the order and they would make it while we waited. I explained the entire reason we were calling ahead is because we were at work and needed to have it ready to be picked up so that the person could come back asap. She informed me once again that this wasn't her problem and we had to come in, but that she would be ever so kind to take the rest of the order over the phone this one last time. As I went to finish the order she not only interrupted me, telling me she knew what was in the platter and I didn't need to tell her what I wanted in the platter, but when I went to place the last meal order she said "seriously! Another one!" now keep in mind she knew I needed to order 5 breakfast meals. FYI 3 of those were breakfast biscuits and would take all of a minute to make. The horror doesn't stop there sadly. An employee went to pick up the order and not only had they waited until he got there to start the order but when the order was done it was completely wrong! My platter was missing toast and eggs and bacon, so I only had hashbrowns. My coworker was missing an egg, another coworker has no toast. The bacon we did get was not done and the bread used for two of the breakfast sandwiches was old. This is totally unacceptable! We will NEVER be ordering, going to, or sending anyone here again!!
  London Reviewed 4th August 2013 3:43 PM

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Parking near

Downman Road Storage, 5757 Lewis Rd, New Orleans, LA (0.67 miles) Phone (504) 241-1193

Stor-All Gentilly Woods, 4601 Chef Menteur Hwy, New Orleans, LA (1.88 miles) Phone (504) 282-1818

Big Easy Travel Plaza, 5000 Old Gentilly Rd, New Orleans, LA (1.90 miles) Phone (504) 943-5000

Big Easy Tire and Lube, 5000 Old Gentilly Rd, New Orleans, LA (1.90 miles) Phone (504) 942-2412

A-1 Signs Inc, 3950 Metropolitan St, New Orleans, LA (2.25 miles) Phone (504) 947-8381

Train stations near

CSX Transportation (1.88 miles)

CSX (2.46 miles)

AMTRAK-NOL (6.68 miles)

Public Belt Railroad Cmmssn (9.29 miles)

New Orleans & Gulf Coast Rlwy (10.57 miles)

ATM cash points near

These cash machines are near to Southshore Donuts and Grill Takeout

• Liberty & Trust Co, 6600 Franklin Ave Ste A8, New Orleans, LA

  1.60 miles away

• Liberty & Trust Co, 7200 Crowder Blvd, New Orleans, LA

  1.80 miles away

• Cardtronics ATM, 4600 Chef Menteur Hwy, New Orleans, LA

  1.91 miles away

• Capital One, 6307 Elysian Fields Ave, New Orleans, LA

  2.16 miles away

• LIBERTY & TRUST, 7300 Read Blvd, New Orleans, LA

  2.87 miles away

• Capital One, 4201 Elysian Fields Ave, New Orleans, LA

  2.90 miles away

• Chase, 3231 Gentilly Blvd, New Orleans, LA

  2.91 miles away

• Capital One, 2141 Caton St, New Orleans, LA

  3.08 miles away

• Regions, 3836 Elysian Fields Ave, New Orleans, LA

  3.10 miles away

• Whitney, 5775 Read Blvd, New Orleans, LA

  3.12 miles away

Local places

Southshore Donuts and Grill is listed as a local takeout for the following areas

New Orleans 70126, New Orleans 70145, New Orleans 70146, New Orleans 70148, New Orleans 70149, New Orleans 70150, New Orleans 70151, New Orleans 70152, New Orleans 70153, New Orleans 70154, New Orleans 70122, New Orleans 70127, New Orleans 70117, New Orleans 70128, New Orleans 70124